Bills for water are due 21 days from the billing date.  In the event that charges for water service are not paid within 30 days, water service may be shut off. Residents who have had their water service shut-off due to non-payment will be required to pay a fee to reinstate the service.

Sprinkling restrictions are in place May 15 through September 15 yearly, for the hours of 9:00 a.m. through 6:00 p.m., seven days a week.

The Village of Alsip recommends that residents do what they can to ensure that they are not experiencing any water leaks that can lead to costly water bills. Water is not cheap or limitless -
use this natural resource wisely!

To ensure that your water bill stays reasonable, the Village recommends that homeowners take the following steps:
 

1. Check your meter reading. - Double check the reading yourself. The reading you take should be higher than the current reading listed on your bill. If your bill is extremely low, you should also be concerned since it could indicate an error which will eventually be caught and result in high make-up bills later. In both cases, contact us to arrange for an appointment to make a service call to make the necessary repairs.
    

2. Perform a leak test. - Take a meter reading at night before you go to bed, after everyone has used all necessary water. Then read the meter again in the morning, before anyone has used water. If everything is fine, the two numbers should match. If they do not, and the second number is higher, there is a leak somewhere inside of your home.  Remember... if your high water bill is due to a leak in your house, it is not the fault or responsibility of the Village. You are responsible for all water used in your household.  If you suspect a leak in the toilet, dye strips are available upon request.

Remember that even a small toilet leak or drip in the basement faucet can use up to 1,000 gallons of water a day. This translates into as much as $2.90 per day. Multiply that by 60 days, and you’ve now added $169.00 to your regular water bill. Larger leaks, such as a toilet that runs constantly or an outside hose left running, can yield enormous increases. (As much as 650 gallons of water can flow through a 5/8" garden hose in just one hour!) Most problems can be fixed with an inexpensive part from the hardware store.

If you do need to schedule a service appointment, please contact the Water Department at
(708) 385-6902  extension 323 or extension 327.

When a property is dug up due to a water main break or sewer repair, the first concern of the resident is, "How long will it be before it is restored ?"

The minimal time before restoration begins is approximately three months.  This time is required to allow the ground to settle and fill the voids created by the excavating.  Weather also has a bearing on how fast the ground will settle.  Adding water (rain, sprinkling) is helpful, but too much water will hinder the process by making a mud hole of the site.

Keep in mind the time of year when the excavation occurs could lengthen the restoration period.  For example, if an excavation occurs late fall or early in the winter, the restoration will have to wait until spring in order for the frost to dissipate.  This allows the ground to settle and dry out, making it possible to level off the site.  Once the excavation site is restored, it is the responsibility of the homeowner to water to ensure its growth.

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